Saturday, June 16, 2018

OFFICE WEB APP ERROR: SORRY, THERE WAS A PROBLEM AND WE CAN'T OPEN THIS DOCUMENT


Scenario: On SharePoint 2013 platform, I am trying to open Word documents using Office Web Apps. When trying to open it I'm getting the following error.

OWA will not work:  https://webapp/sites/subsite/With Space



Solution:  Apply the patch that Microsoft has recently released its patch on April 11, 2017. 

Microsoft has recently released its patch on April 11, 2017 for SharePoint on this issue. Apply below patch (be patience if you don't see anything happening on the screen for couple of minutes) on all SharePoint servers only (not OWA ones).

Hope that will help someone.

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